1. Introduction

PetArtist (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI pet portrait generation service.

2. Information We Collect

Account Information

When you create an account, we collect:

Email address
Name (optional)
Password (stored securely using industry-standard encryption)

Images

When you use our service, we collect:

Pet photos you upload for portrait generation
AI-generated portraits created from your photos

Usage Data

We automatically collect certain information when you use our Service:

Device information (browser type, operating system)
IP address
Pages visited and features used
Date and time of visits

Payment Information

Payment processing is handled by Stripe. We do not store your credit card details. Stripe may collect payment information in accordance with their privacy policy.

3. How We Use Your Information

We use your information to:

Provide and improve our AI portrait generation service
Process your uploaded images and generate artwork
Manage your account and subscription
Send transactional emails (account verification, password resets, generation notifications)
Respond to your inquiries and provide customer support
Analyze usage patterns to improve our Service
Prevent fraud and ensure security

4. Image Storage and Processing

Your uploaded images and generated portraits are:

Stored securely on cloud servers (Cloudflare R2)
Processed by AI services to generate portraits
Accessible only to you through your account
Not shared with third parties for marketing purposes
Deleted when you delete them from your account or close your account

5. Data Sharing

We may share your information with:

Service Providers: Third-party services that help us operate (cloud hosting, payment processing, email delivery)
AI Processing: Your images are sent to AI services for portrait generation
Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate security measures to protect your data:

Encryption of data in transit (HTTPS/TLS)
Secure password hashing
Regular security assessments
Limited access to personal data by employees

7. Your Rights

You have the right to:

Access: Request a copy of your personal data
Correction: Update or correct your information
Deletion: Delete your account and associated data
Export: Download your images and data
Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at [email protected]

8. Cookies

We use essential cookies to:

Keep you logged into your account
Remember your preferences
Ensure the security of your session

These cookies are necessary for the Service to function and cannot be disabled.

9. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us.

10. International Data Transfers

Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place for international data transfers.

11. Data Retention

We retain your data for as long as your account is active. When you delete your account:

Your personal information is deleted within 30 days
Your uploaded images and generated portraits are permanently removed
Some data may be retained for legal or security purposes

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]